If your system is not working properly, there are some simple steps you can take to determine whether your problem is a minor error or something more serious that may require a service call. Before concluding that something is broken, try the following troubleshooting steps:
Ensure that all system components are receiving power and are turned on.
Determine how old the batteries are in your wireless components. Replace with fresh batteries if necessary.
Check the volume levels of all components. One volume setting may be turned up and another turned down.
Determine what group used the system last. They may have made a change to the system or unplugged something to accommodate their specific needs.
To avoid frustration in the future, we have provided some helpful tips below:
Allow yourself plenty of time to test the system before each use; this will ensure that changes by others can be reversed before your group arrives.
Always keep a spare set of batteries with each wireless component.
Keep our phone number handy. We may be able to help you over the phone without the need for a service call.